Opening hours Customer service: Monday – Friday: 8 a.m. to 9 p.m. Saturday – Sunday: 8 a.m. to 5 p.m. We strive to respond to all inquiries within 12 business hours. At the moment, however, due to the numerous requests that reach us, it could take a little longer for us to respond. If our German staff is employed, you may receive an answer in English.
Please check out our FAQ Page for a quick response to your request.
WhatsApp (online)
Write to us on Whatsapp, Monday – Saturday – Sunday: 8 am - 5 pm CET. We strive to respond to you within 12 business hours.
Live Chat (online)
Click on "Live Chat" to reach an available online account manager via chat and get personalized advice.
